Frequently Asked Questions If you have arrived here through a search engine, and there’s no menu to the left click here! Topic: THE IDE/EIDE INTERFACE This is a general description of the most frequently asked questions about the IDE/EIDE Interface. This information is meant only to address basic troubleshooting of …
Read More »Binary vs. Decimal Measurements
Binary vs. Decimal Measurements If you have arrived here through a search engine, and there’s no menu to the left click here! One of the more difficult problems you will face when working with computer hardware, especially hard drives, is the two different measurement definitions or terms used to calculate …
Read More »Restoring Dos Ability to Windows Millennium
Has Real-mode DOS been removed from Microsoft’s Windows ® Millennium Edition? We’ve been asked this same question many times recently as beta testers review pre-release versions of Windows ME and more and more information leaks out to the general public. Well, the answer is No, Real-mode DOS has not been …
Read More »MS-DOS Commands
DOS – MS-DOS® A Lost Language? As personal computer operating systems evolve, they have become less and less reliant on DOS or MS-DOS® as their underlying operating system. Windows 3.x was nearly entirely reliant on the presence of MS-DOS, and although Windows 95 and Windows 98 were less reliant, MS-DOS, …
Read More »Generalized Customer Assistance
The two most important things to do on this page is (1) Tell us who you are, as without that we cannot contact you, and (2) Please provide as much information as you can about the problem you are having. Likewise, if you are pleased with something, we would like …
Read More »Wintop
Wintop Wintop is one of the Microsoft Kernel Toys. When installed and used correctly, it displays information on all of the devices that are running in the Windows environment, such as their CPU usage, threads etcetera. To install Wintop, download the file and then extract the zip file contents into …
Read More »Troubleshooting Category One Memory Problems
Troubleshooting Category 1 Memory Problems If you haven’t added any new hardware, and you haven’t made any changes to the existing hardware (e.g. you haven’t been inside the PC case for any reason), this narrows the possibilities considerably. You suspect the problem resulted from an external source: If you suspect …
Read More »Billing Issue
There are several things that you must do here so that may serve you quickly and efficiently, (1) Please tell us who you are, as without this information we cannot contact you, and (2) Please provide as much information as you can about the your billing and what it is …
Read More »Hard Drive Glossary
Cable Select (CSEL) An optional feature per ANSI ATA specification (IDE cable connector #28). Your computer’s motherboard must be capable of supporting this feature, plus you need a special IDE cable that is designed for CSEL. On some drives that support CSEL, the enabling jumper number is not a consistent …
Read More »Clearing the Bios or CMOS Password
Removing a Bios – CMOS Password Unfortunately, access to computers can, at times, be blocked for all of the wrong reasons. Sometimes this occurs due hardware related issues such as electrical problems or due to inadvertence, such as someone setting and then forgetting the password. It can happen as the …
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