Keyboard Error

Keyboard Error

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Explanation:

The system has detected what appears to be a failure with the keyboard.

Diagnosis:

Usually this is a problem with the keyboard, such as it being disconnected from the PC, having a key stuck down on it, and so forth. Could also be the keyboard controller.

Recommendation:

• Troubleshoot the keyboard. Make sure that the keyboard is properly connected to the computer and/or reseat the plug into the back of the computer and then restart the system. If necessary, disconnect the keyboard and move it to another machine if possible to test it. If something has been spilled on the keyboard, discard it and replace it.
• Troubleshoot the keyboard controller by attaching a keyboard from another machine. If the problem goes away, it’s the keyboard, if it doesn’t, then there’s a problem either with the port where the keyboard attaches to the system or the keyboard controller on the motherboard.
• If none of the above resolves the issue, troubleshoot as a motherboard failure and replace the motherboard.

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